Warranties and Agreements

Warranties and Agreements

We stand behind our work with excellent parts and labor warranties so you can feel comfortable knowing your new home comfort system is an investment that will reward you for many years to come. For your protection, we maintain all the necessary licenses, liability, and workers compensation insurance. We also offer optional extended parts and labor warranties. Ask us for more details.

Extended Warranties

Today’s service calls that result in repair bills are expensive. Each year, parts and labor costs continue to rise. At today’s prices, one service call to replace a minor part can easily cost $250.00 or more. With an extended warranty, you will know your cost for total comfort.

Preventive Maintenance Agreement

A preventive maintenance agreement can ensure that your home comfort system is operating as designed. Your dealer will provide you with a complete precision tune-up and a professional cleaning annually. All hvac manufacturers recommend this. This will ultimately lower your utility bills and extends the life of your heating and cooling equipment.

– Click here to download The Novell Residential Maintenance Plan

The Novell Exclusive Home Warranty

We will warranty the following items for the lifetime of the equipment against defects in materials or workmanship from the date equipment is placed into operation:

  • All air ducting and insulation we install
  • All sheet metal straps, clamps, fasteners, hangers, locks and drives we install
  • All screws, nuts, bolts, washers, miscellaneous fasteners and sealant
  • All condensate drain piping, hangers and fittings we install
  • All copper refrigerant piping we install is guaranteed to be leak free. Warranty does not include the cost to gain access to underground or other inaccessible piping
  • All high voltage electrical disconnects, boxes, switches, and fuse blocks we install
  • All high voltage electrical wiring, conduit fittings, straps, clamps, and connectors we install
  • All low voltage electrical wiring, wire nuts, straps, ties, and connectors we install
  • All equipment pads, stands, jacks, and vibration elimination devices we install

Proper maintenance is what allows us to offer this unique warranty. The only requirement to keep this protection in force for the duration described, is to perform your bi-annual maintenance service with Novell Custom HVAC.